Document the source and timing of information
Record who provided the information, when it was received, what formal notice or public record was supplied, and how it relates to the commercial account. Preserve original documents and avoid relying on rumours, social posts, or unverified third-party statements as a substitute for qualified review.
Preserve the commercial file
Keep the agreement, invoices, statements, payment history, communications, security details, guarantees where applicable, court materials, and chronology in an organized record. This supports a measured decision about whether information should be reviewed by counsel, a licensed insolvency trustee, or another qualified professional.
Recognize the federal professional framework
The Office of the Superintendent of Bankruptcy administers the Bankruptcy and Insolvency Act and has duties under the Companies’ Creditors Arrangement Act. The CRE does not diagnose insolvency, offer trustee services, advise on a stay, or determine creditor priorities.
Choose a cautious next decision
The appropriate response may be to pause routine activity, obtain qualified input, preserve evidence, follow formal instructions, or document a hold. A commercial recovery review can identify the need for a specialist lane without promising a recovery route in an insolvency-sensitive file.