Stalled commercial accounts
For business obligations that need disciplined decision-maker contact, documentation review, and a practical resolution path.

Commercial recovery across Canada
The CRE helps lenders, finance companies, commercial creditors, and agency partners assess complex files, verify the commercial record, and determine a proportionate next step when standard recovery activity has stalled.
When the CRE fits
The CRE is designed for difficult commercial recovery—not high-volume consumer collections or unstructured pressure campaigns.
Standard workflows do not fit every commercial account. The CRE combines disciplined file review, lawful communication, current information, and documented escalation pathways to help creditors determine the next business decision.
Buyer pathways
Start with the commercial problem, then follow the recovery lane that fits the documentation, jurisdiction, and decision required.
For business obligations that need disciplined decision-maker contact, documentation review, and a practical resolution path.
For matters where current information, collateral context, or coordinated specialist work determines whether recovery can move.
For secondary placements and matters that require clearer boundaries around judgments, counsel, or licensed enforcement roles.
Canadian MCA recovery
The CRE reviews the agreement, remittance record, claimed balance, merchant status, jurisdiction, disputes, and prior activity before recommending a responsible next step.
The agreement label does not determine legal characterization, liability, or remedy. The work separates evidence and commercial recovery activity from questions that require legal advice or another authorized professional.
How an assignment moves
The exact work depends on the file. The operating discipline does not.
Select a stage to see what the CRE reviews, what you may need to prepare, and what can shape the next decision.
The CRE establishes the obligation, history, jurisdiction, and decision the client needs to make.
The CRE clarifies scope, records, ownership, permitted purpose, and specialist boundaries.
The CRE selects the commercial, locate, secondary-placement, asset, or enforcement-support lane supported by the file.
The CRE reports material movement, constraints, and the available next decision.
No responsible recovery provider can guarantee an outcome, timing, locate result, court remedy, or asset realization. The CRE defines the work, documents material constraints, and helps clients make a better-informed next decision.
Agency partners
Banks, lenders, finance companies, leasing businesses, commercial creditors, law firms, insolvency professionals, and collection agencies can request a confidential fit review before placing a file.
Referral structure, reporting expectations, client communication, and information handling are documented before work begins.
Explore the partner program
What clients can expect
Trust comes from how a difficult file is accepted, handled, reported, and bounded.
Structured forms and controlled document handling keep sensitive file information out of ordinary email threads.
Recovery work is separated from legal advice, court authority, and regulated professional roles.
Clients receive useful file movement and decision support—not activity for activity’s sake.
Canadian scope. Service availability and permitted steps depend on the account, creditor, province or territory, documentation, and professionals required.
Review compliance boundariesIllustrative file patterns
These anonymized patterns describe review considerations only. They are not client stories, results, or predictions.
The first question is whether contracts, statements, prior correspondence, account ownership, and limitation concerns support any responsible next step.
The review may need to separate contact validation, collateral description, secured rights, notice history, and any work reserved for licensed professionals.
The file may require refreshed information, a commercial approach, clearer client authority, or an independent legal decision before further activity.
After you request a review
The CRE reviews the information provided, identifies material gaps or boundaries, and determines whether a confidential discussion or additional records are appropriate. Timing depends on completeness, complexity, jurisdiction, and specialist availability; the website does not promise an acceptance or response deadline.
Use the secure intake for file information and supporting records. Do not send sensitive documents through ordinary email unless specifically instructed.
Prepare these details
Industry context
Commercial terms, collateral, counterparties, records, and prior recovery activity shape the appropriate path.
Canadian credit context
Market statistics provide context—not a forecast for any account.
Choose the right path
Before placing a file
Use these answers to prepare a commercial file for review. Acceptance, lawful options, and next steps depend on the documentation, jurisdiction, authority, and account history.
Browse creditor questionsThe CRE reviews the agreement and amendments, transaction and remittance structure, payment chronology, claimed-balance support, merchant identity and operating status, prior activity, disputes, jurisdiction, client authority, and the specific next decision required. The review does not determine legal characterization or guarantee recovery.
Start with the signed agreement, schedules, amendments, guarantees, remittance and reconciliation terms, advance and purchased-amount details, complete payment history, balance calculation, returned-payment evidence, relevant notices, disputes, settlements, prior collection or legal activity, and current merchant information. Do not upload banking credentials, full card numbers, SINs, health records, or unrelated personal information.
No. Recovery, timing, contact, merchant operation, asset availability, legal characterization, court relief, and enforcement outcomes cannot be guaranteed. A submission begins a confidential fit review and does not mean the file has been accepted.
Confidential fit review